High-Speed Internet Access
Give your guests the very best
Dependable internet built for your guests and operations
Your customers expect Wi-Fi — whether they’re working remotely or just scrolling on the go, a reliable internet connection is a necessity. To provide them with the very best service and support, you need a high-speed internet access solution that’s powerful, reliable, and worry-free.
PCPlus installs and maintains quality Ethernet cable and wireless networking solutions for the hospitality industry, including hotels, shopping centers & complexes, cafes, airports, and more.
The infrastructure behind a seamless guest experience
From high traffic loads to continuous uptime, our network solutions are designed to support demanding environments without sacrificing speed or reliability.
Fast & Secure Wireless Network
You and your guests can count on maximum uptime and reliability when it comes to high-speed internet access solutions from PCPlus. Plus, you can rest easy knowing all your data, emails, and files are protected with firewalls, encryption, and comprehensive internet security solutions.
Load Balancing
We can bond different types of Internet connections (DSL, cable, or T-1) into one reliable network that can easily handle numerous users, multiple applications, and high levels of traffic. Because your internet traffic will be balanced over multiple connections, your guests and customers will enjoy greater speed, reliability, and performance.
Multihoming
With multiple connections bonded into one simple HSIA solution and multihoming technology, you'll eliminate worries over internet downtime for you and your guests. Should one connection go down, your traffic will be automatically switched over to one of the other connections, ensuring a flawless transition that your users won't even notice.
24/7 Support/Network Monitoring
Stop worrying about whether your network and systems are running smoothly. Our team of experts is always watching over your connection and your IT infrastructure to fend off problems proactively before they affect your business.
Choose the support plan that fits your needs
We offer flexible support plans designed to match your property’s size, needs, and level of support.
Unlimited Tier I Support
Within customer areas and guest rooms, you and your guests will enjoy 24x7x365 live helpdesk support for your High Speed Internet Connection. Our expert engineers will be standing by to answer any questions you may have about email, connectivity, firewalls, laptop configuration and more!
Unlimited Tier II Support
Enjoy everything under our Tier I support offering, along with a Level II engineer who can assist you in diagnosing system problems which may need replacement parts or repairs. Plus, you’ll get 24x7x365 remote monitoring services at no extra charge, ensuring your network is always up and running smoothly.
Tier III Support
Our highest level of HSIA support! Enjoy everything under our Tier I and Tier II support offerings, plus same day/next day onsite support for repairs, replacements or reconfiguration issues.
Explore essential IT solutions for hospitality & property management
We provide the technology tools and support you need to manage properties efficiently and seamlessly.
System Monitoring & 24/7 Support
Our proactive monitoring and help desk services ensure your PMS, POS, and other critical systems stay up and running at all hours.
PCI-Compliant Data Security & Guest Privacy
We implement encryption, tokenization, firewalls, endpoint protection, and secure backups to keep guest and payment data safe.
Ready to deliver better guest experiences with better IT?
Partner with PCPlus Networks for fast, secure, and fully supported hospitality technology solutions.
