Network Monitoring & Proactive Support
Keeping an eye on your IT, so you can focus on what really matters
Our team of experts will keep a watchful eye on your systems 24 hours a day, 7 days per week, with Network Monitoring services that ensure your IT will always be performing at its peak.
No matter what your current infrastructure looks like, PCPlus can seamlessly install and configure new service controllers, managed switches, wireless access points, and remote management networks. Plus, we include performance testing, tuneups and staff training to ensure your network is always running optimally.
Network Monitoring solutions allow PCPlus to keep a watchful, proactive eye on your network even when we're not physically onsite.
PCPlus is renowned throughout the hospitality industry for providing superior High Speed Internet Access products and exceptional support. Discover why so many hotels, airports, cafes and complexes count on our team of experts to provide their guests with the very best.
Our Network Monitoring & Proactive Support stop problems before they affect your business.
- Monitoring of the health of your systems 24x7x365
- Engineer notification in the event of a system critical network issue
- Performance monitoring: Thresholds setup to identify low bandwidth, high CPU utilization, and other events indicative of a performance issue
- Monitoring of bandwidth usage / users logs
- Application monitoring to identify potential application issues even if the server is up and running
- Asset Management - full hardware and software inventories
- Software updates including desktop operating system and antivirus software
- Month-End reports detailing up-time, security patching, and performance