Network Monitoring & Proactive Support
Keeping an eye on your IT, so you can focus on delivering exceptional guest experiences
We proactively monitor your network, even when we're not physically on site
Our team of experts provides round-the-clock network monitoring services, vigilantly overseeing your systems so your IT is always performing at its peak.
No matter what your current infrastructure looks like, PCPlus Networks can seamlessly install and configure new service controllers, managed switches, wireless access points, and remote management networks. Plus, we include performance testing, tune-ups, and staff training to ensure your network is always running optimally.
What your hospitality business gets with our network monitoring and support services
We stop problems before they affect your operations. We do this through:
24/7 system health monitoring
We keep a constant watch on your systems, 365 days a year.
Critical issue notifications
Our engineers are immediately notified of any system-critical network issues.
Performance monitoring
We set thresholds to identify low bandwidth, high CPU utilization, and other indicators of performance problems.
Bandwidth and user log monitoring
We track bandwidth usage and user logs to ensure optimal performance.
Application monitoring
We identify potential issues with your applications, even when the server appears to be running correctly.
Asset management
We maintain complete hardware and software inventories to give you a clear overview of your tech assets, so you can always make informed decisions.
Software updates
We manage updates for desktop operating systems and antivirus software to keep your systems secure.
Month-end reports
We provide detailed reports on uptime, security patching, and performance.
Explore essential IT solutions for hospitality and property management
We provide the technology tools and support you need to manage properties efficiently and seamlessly.
High-Speed, Property-Wide Wi-Fi & Networking
We design enterprise-grade wired and wireless networks that provide fast, reliable connectivity from lobby to rooftop.
PCI-Compliant Data Security & Guest Privacy
We implement encryption, tokenization, firewalls, endpoint protection, and secure backups to keep guest and payment data safe.
Get expert network monitoring and support built for guest-facing environments
PCPlus Networks helps hotels, restaurants, airports, and hospitality venues detect problems early, maintain reliable connectivity, and keep operations running without interruption.