Benefits of using Skype for Business

August 31st, 2016 VoIP
Benefits of using Skype for Business

Skype for Business (as hinted in the name), is the corporate-oriented version of Skype. Besides the snazzy title, Skype for Business possesses unique office applications that will benefit your company. Yet, many business owners pose the same question: how important is it to adopt Skype for Business? Here are three reasons that might help you […]

The future of VoIP telephony systems

August 15th, 2016 VoIP
The future of VoIP telephony systems

VoIP is the funny-sounding phone system that’s been around for over two decades. Though that may seem surprising, it actually makes sense, because that’s about how long the internet has been mainstream, and “Voice over Internet Protocol” needs internet in order to function. So what might the future hold for small-business telecom if these two […]

How to handle poor VoIP call quality

July 25th, 2016 VoIP
How to handle poor VoIP call quality

To VoIP, or not to VoIP, that is the question that many small- and medium-sized businesses have been asking. And with good reason, since placing calls over the internet with a “Voice over IP” system is an increasingly viable option for SMBs given the robust features, ease of use, and cost savings. But does VoIP […]

Can you hear the VoIP man calling?

July 8th, 2016 VoIP
Can you hear the VoIP man calling?

Fewer and fewer people are taking phone calls for granted. That is to say, more and more of us have become discerning when it comes to ringing up our friends, family, colleagues, and customers. And the reason for this is simple: we no longer have to rely on traditional phone companies and pricey calling plans. […]

5 ways to get a better ROI from your VoIP phones

June 17th, 2016 VoIP
5 ways to get a better ROI from your VoIP phones

Big data is a phrase that gets thrown around a lot these days, but rarely in conjunction with SMBs. VoIP has often been touted as a way for small businesses to access enterprise-level functionalities, and better access to customer data is one of the many ways to do exactly that. Keep reading for coverage of […]

5 tricks for thwarting VoIP threats

May 23rd, 2016 VoIP

As SMBs continue their steady transition away from traditional telephony services in favor of VoIP, threats of cybercrime and fraud are more common than ever before. Risks to VoIP systems are distinctly unique from those posed to your other networks and understanding how to combat them is critical. Here are 5 tips for securing your […]

Take work home with VoIP

May 9th, 2016 VoIP

As a business owner, it’s important to raise your company’s morale to be more productive. But you can’t just keep throwing office parties everyday of the year. Thanks to advancements in VoIP technologies, you can offer a better way to keep your employee’s spirits high by allowing them to work from home. This allows your […]

Tips to optimize your VoIP call performance

April 19th, 2016 VoIP

You’ve likely heard of VoIP: the innovative telephony solution that can dramatically cut costs and replace your traditional phone line. While it may sound appealing, you might have a few reservations. What if the call quality isn’t up to par? What if your staff is confused by the technology? What if you have to deal […]

Even more VoIP features you should use

March 30th, 2016 VoIP

VoIP has been a popular communications solution for many small businesses for quite some time now, simply because doing business over any IP device is a whole lot easier compared to using a traditional phone. However, did you know that your VoIP service offers useful features you may not even know about? Here are some […]

What to consider when choosing a VoIP system

March 9th, 2016 VoIP

Let’s face it; your office landline is a thing of the past. As the means of communication becomes more digitalized, Voice over IP (VoIP) services is rapidly taking over. Gone are the days when you would miss an important call and not even be aware of it. In fact, VoIP systems have become such a […]