Your guide to choosing between VoIP softphones and hardphones

July 20th, 2022 VoIP

When choosing which VoIP telephony system to use, your business has the option of using either VoIP softphones or hardphones. But what makes one better than the other? This blog will highlight their differences to help you make the right choice. VoIP Softphones Softphones are apps or programs that let you send and receive phone […]

Don’t fall victim to VoIP eavesdropping!

July 5th, 2022 VoIP

Eavesdropping is a cyberattack wherein hackers obtain and record Voice over IP (VoIP) phone conversations, usually to steal confidential information. This is done without the victim’s knowledge or consent. VoIP eavesdropping can be done by installing a VoIP sniffer on the company’s network, or by hacking into the user’s device. To prevent VoIP eavesdropping, businesses […]

Upgrade your business with unified communications

June 15th, 2022 VoIP

As a business owner, you’re always looking for ways to make your company more efficient and profitable. One way to do this is to implement unified communications (UC). In this blog post, we’ll discuss how UC can help upgrade your business’s information system and other advantages of adopting a UC platform. What is unified communications? […]

Here’s how 5G revolutionizes VoIP

May 23rd, 2022 VoIP

5G is the next generation of wireless technology, and it is set to revolutionize the way we use the internet mainly because of its vastly improved speed. This improved speed, as well as 5G’s reduced latency, make 5G the ideal technology for Voice over Internet Protocol (VoIP) applications. Given all these benefits, businesses should definitely […]

A quick guide to VoIP Quality of Service

May 4th, 2022 VoIP

Every business is looking for ways to save money and improve their bottom line. Because of this, many are turning to Voice over Internet Protocol (VoIP) as it offers a number of features and benefits that can help reduce costs while improving communication. However, not all VoIP providers are created equal. When choosing a VoIP […]

UC cloud migration: Crucial tips to keep in mind

April 11th, 2022 VoIP

Moving unified communications (UC) systems to the cloud can be a daunting task. If the migration is not planned carefully, this can lead to disastrous consequences for your business. Otherwise, it offers many significant benefits, including augmented security and scalability. In this blog post, we outline crucial tips to keep in mind when planning your […]

How theft of service impacts business VoIP networks

March 25th, 2022 VoIP

Voice over Internet Protocol (VoIP) networks are vulnerable to a wide range of scams and fraudulent activities, including theft of service. In this article, we will discuss what theft of service is and how it impacts businesses’ VoIP networks. We will also provide tips on how organizations can prevent or reduce the risks of this […]

Why you should consider using softphones

March 2nd, 2022 VoIP

Office desk phones are quickly becoming obsolete as many employees work off site. This is why forward-thinking businesses are using softphones instead of traditional telephony systems for most, if not all, of their communications. If your company hasn’t already done so, here are some compelling reasons to start using softphones. Anytime, anywhere business phone Softphones […]

How to keep callers engaged while on hold in a call

February 11th, 2022 VoIP

If a business’s hotline keeps callers waiting for long periods, many callers may feel frustrated and just hang up. This results in an unpleasant customer experience that turns off current and potential customers. To keep callers on the line, use these Voice over Internet Protocol (VoIP) features. VoIP phone systems can help make waiting on […]

Choosing between Microsoft Teams and Google Meet

January 21st, 2022 VoIP

Microsoft Teams and Google Meet are two of the most popular online communication platforms today, thanks to their robust set of features that make staying connected with clients and colleagues easy and convenient. As the two tools are pretty much the same in terms of functionality, picking just one can be a challenge. Here, we […]

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