Choosing between Microsoft Teams and Google Meet

January 21st, 2022 VoIP

Microsoft Teams and Google Meet are two of the most popular online communication platforms today, thanks to their robust set of features that make staying connected with clients and colleagues easy and convenient. As the two tools are pretty much the same in terms of functionality, picking just one can be a challenge. Here, we […]

4 VoIP services to help your business

January 3rd, 2022 VoIP

More and more business owners are becoming aware of Voice over Internet Protocol (VoIP) technology and its advantages over conventional landlines. However, some have not adopted VoIP yet since they cannot determine the type of service that suits their business’s needs. In this blog, we will explain the different VoIP services so you can make […]

Get VoIP-ready for the holidays

December 13th, 2021 VoIP

For many businesses, the holidays can be one of the busiest times of the year, with clients calling left and right. Fortunately, Voice over Internet Protocol (VoIP) systems offer numerous cloud-enabled features that ought to help you handle large volumes of calls and cover periods when you are closed. However, if you don’t optimize their […]

How to know if your VoIP system is in danger

November 19th, 2021 VoIP

Voice over Internet Protocol (VoIP) systems are known for enabling mobile workforces, reducing costs, and offering advanced call features. However, what many people may not know is that VoIP systems are not immune to hackers and cyberattacks. Here are the signs that might indicate that your VoIP system is being hacked. 1. Irregularities in your […]

Keep your VoIP systems safe with these security measures

November 2nd, 2021 VoIP

Investing in Voice over Internet Protocol (VoIP) technology can help your business save on communication costs, but you can take a big bite out of those savings if you don’t consider its security as a top priority. Unprotected VoIP systems and devices may be harming your business without you knowing it, so it’s crucial to […]

5 Tips to prevent VoIP downtime

October 15th, 2021 VoIP

Voice over Internet Protocol (VoIP) telephony systems are more mobile, have greater functionality, and cost less than traditional landline phones. But like any type of IT, VoIP is vulnerable to disruptions caused by equipment failure, disasters, and cyberattacks. To make your VoIP systems more resistant to unforeseen and adverse events, follow these tips. Choose your […]

What are the ownership costs of VoIP?

September 22nd, 2021 VoIP

Voice over Internet Protocol (VoIP) systems are a cost-effective way to improve business communication, as they are billed at a standard monthly fee. But aside from the monthly bill, your VoIP system will also come with other costs of ownership that you should know about. Upfront costs Upfront costs are largely determined by the manner […]

Why your company should record calls

September 3rd, 2021 VoIP

If you own and operate a small- or medium-sized business that relies on positive word of mouth, you probably need to make sure the quality of your customer service is top-notch. It definitely pays to have excellent products and/or services in the first place, but it wouldn’t hurt to leverage other tools at your disposal. […]

Protect your VoIP systems against denial-of-service attacks

August 13th, 2021 VoIP

Telephony systems are crucial to business communications and operations and therefore need to be highly secure. Although malware and viruses are some of the most common threats to Voice over Internet Protocol (VoIP) systems, there are other little-known threats too, such as denial-of-service (DoS) attacks. If your business heavily relies on VoIP, you should learn […]

What do business phone systems look like today?

July 27th, 2021 VoIP

Although digital communication tools let businesses connect with customers and other stakeholders in an efficient manner, landlines are still used to communicate with business stakeholders. And for many organizations, determining whether to use internet phones or traditional landlines remains a concern. To help you decide, here’s a short guide on different types of business phones […]

ClickCease