6 Essential solutions to secure your VoIP phone systems

November 18th, 2022 VoIP

Voice over Internet Protocol (VoIP) systems have many benefits for business, chief among which is their flexibility. With VoIP, users can easily communicate over long distances using any device, whether it’s a computer, phone, or even a tablet. But it’s due to this flexibility that VoIP systems can become more vulnerable to security risks and […]

Tips to help you keep your VoIP service up and running

October 31st, 2022 VoIP

Voice over Internet Protocol (VoIP) calls are made through the internet instead of traditional phone lines. So, if your company’s internet connection is down, its ability to make and receive phone calls also suffers. Below are some strategies you can use to make sure your VoIP phone service doesn’t experience any interruptions. Choose a VoIP […]

4 VoIP system costs you need to consider

October 7th, 2022 VoIP

Voice over Internet Protocol (VoIP) systems can streamline business communications, but like any technology investment, you need to consider its direct and indirect costs. Here are the different costs you need to account for when owning a VoIP system. 1. Initial costs Initial costs are the expenses related to acquiring the VoIP system. Most businesses […]

How call recording can help your business

September 19th, 2022 VoIP

Problems tend to occur when an employee can’t remember important conversations or what was agreed upon over the phone. Recording phone calls is an ideal way to resolve this issue. When your business records customer service calls, you can review previous conversations with customers and resolve issues faster. But that’s not all — here are […]

TDoS: What it is and how to protect against it

August 30th, 2022 VoIP

Does your business use a Voice over Internet Protocol (VoIP) system? If so, you need to be aware of telephony denial-of-service, a type of attack on VoIP systems. Learn more about TDoS and how to prevent it from disrupting your operations. What is TDoS? A denial-of-service attack aims to crash a system by bombarding it […]

4 Ways AI-powered VoIP can benefit your business

August 10th, 2022 VoIP

In business, time is money. For instance, the faster you can communicate with colleagues and customers, the more productive you can be. That’s why so many companies are turning to AI-powered Voice over Internet Protocol (VoIP) for their telecommunications needs. This technology offers a number of benefits and features over traditional phone systems. Keep reading […]

Your guide to choosing between VoIP softphones and hardphones

July 20th, 2022 VoIP

When choosing which VoIP telephony system to use, your business has the option of using either VoIP softphones or hardphones. But what makes one better than the other? This blog will highlight their differences to help you make the right choice. VoIP Softphones Softphones are apps or programs that let you send and receive phone […]

Don’t fall victim to VoIP eavesdropping!

July 5th, 2022 VoIP

Eavesdropping is a cyberattack wherein hackers obtain and record Voice over IP (VoIP) phone conversations, usually to steal confidential information. This is done without the victim’s knowledge or consent. VoIP eavesdropping can be done by installing a VoIP sniffer on the company’s network, or by hacking into the user’s device. To prevent VoIP eavesdropping, businesses […]

Upgrade your business with unified communications

June 15th, 2022 VoIP

As a business owner, you’re always looking for ways to make your company more efficient and profitable. One way to do this is to implement unified communications (UC). In this blog post, we’ll discuss how UC can help upgrade your business’s information system and other advantages of adopting a UC platform. What is unified communications? […]

Here’s how 5G revolutionizes VoIP

May 23rd, 2022 VoIP

5G is the next generation of wireless technology, and it is set to revolutionize the way we use the internet mainly because of its vastly improved speed. This improved speed, as well as 5G’s reduced latency, make 5G the ideal technology for Voice over Internet Protocol (VoIP) applications. Given all these benefits, businesses should definitely […]

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