Thinking of replacing your old phone system with a brand-new VoIP system to save money? Before you do, make sure you know these halftruths VoIP salespeople will tell you that may not be 100% legit.
1. VoIP will save you a boatload of money! For most, this is absolutely the case. However, if you’re a single, smaller offi ce, you might not see as big a cost savings as you think. Most of the money saved is in reduced overhead expenses and lower phone bills; however, theinitial costs of installing a system can be pricey, essentially eliminating any real cost savings as a whole. Just make sure you look at All the costs over a year’s time, not just the money saved on your phone bill when comparing one system to another. That said, larger offices with multiple phone lines and branch locations can see a HUGE savings in costs, thereby making VoIP a much smarter, cost-saving choice.
2. You won’t experience garbled sound, dropped calls or other problems with OUR system. This is one area to tread carefully. Buy the wrong system and you absolutely WILL sacrifice call quality. Without getting too technical, there are 4 ways to deliver phone calls via the Internet: SIP trunking, hosted IP PBX systems, onpremise IP PBX systems and hybrid or blended (on-premise and cloud) systems. Of the 4, the one we’ve found the most effective is using a hybrid of on-premise and cloud to deliver the most reliable and highest quality sound (feel free to contact us for a detailed and more technical explanation). However, nothing is better than running a small test in your own environment – so before you commit to any phone system, ask to have a phone installed on your current network to test.
3. Our VoIP phone works on any network. Not true! Depending on the age of your network, your fi rewall, the speed, bandwidth and reliability of your Internet connection, and a few other factors, you might be faced with upgrading your network to make your new VoIP system work. A network assessment for VoIP would need to be done to determine exactly what, if anything, would need to be upgraded. If you work with a provider that does not insist on performing a comprehensive assessment, run away fast! Without knowing what’s going on with your network, there is a strong possibility you will be very disappointed with the quality and
performance of your VoIP system.
Want to find out if VoIP is right for you? Call us to run a HONEST evaluation of your network, Internet connection and current phone system and costs to determine if a VoIP system will deliver high-quality phone service at the cost savings you want: or send us an e-mail to [email protected].